Delivery in both directions is borne by the customer.


  1. You must notify us in advance that you wish to replace on the email artesportshop@gmail.com

Please do not send a shipment to us until we have confirmed that we can make a replacement.

* ARTE SPORT LTD. is not obliged to replace products that cannot be replaced due to lack of availability of the desired products!

  1. You must send the shipment to the office of ''Econt'' city Bulgaria, Sofia - Borovo, bl.227 A / office of ''Speedy'', Bulgaria, Sofia - blvd. Bulgaria 60B /or to address Bulgaria, Sofia, ul. Solun 62.

to ARTE SPORT LTD., Phone +359 876 770 712 (for purchases from Bulgaria, Greece, Romania and Turkey)

For international shipment contact us for additional instructions.

When we receive the shipment, we will send the new products you want. Please add a note to the shipment that says “FOR REPLACEMENT” and what size / color you want us to replace the product.

Please pack the shipment with its original packaging in order to protect it from contamination or damage during delivery to us.

We only replace products that meet the following requirements:

* The product is not worn or washed

* The product is not damaged and there are no defects

* The product is returned in the original packaging, together with all labels, in the way it was received

All shipments are opened before the amounts are paid back. Once we make sure that the shipment meets the above conditions, the amount will be paid back to you within 30 days (by law). In case of non-compliance with the described conditions, the claim will not be considered.